betrup is committed to protecting the privacy and personal data of all players. This Privacy Policy explains what data we collect, why we collect it, how we use it, and the rights you hold as a betrup user.
betrup ("betrup", "we", "us", "our") operates the online casino and sportsbook platform at betrup.net. This Privacy Policy describes how betrup collects, uses, stores, and protects personal information provided by users ("Player", "you") who register, access, or use the betrup platform.
By registering a betrup account or otherwise using the platform, you consent to the collection and processing of your personal data as described in this Privacy Policy. If you do not agree with this Policy, you must not register or continue to use betrup's services.
betrup processes personal data in accordance with applicable data protection legislation and the principles of lawfulness, fairness, transparency, purpose limitation, data minimisation, accuracy, storage limitation, and integrity and confidentiality.
betrup collects the following categories of personal data from players:
3.1 Direct collection: betrup collects data directly from you when you register an account, complete KYC verification, make a deposit, place a bet, contact support, or interact with any betrup platform feature.
3.2 Automated collection: betrup automatically collects technical and behavioural data through cookies, web beacons, server logs, and similar tracking technologies as you navigate and use the platform. This includes page views, click patterns, session duration, and device fingerprint data.
3.3 Third-party sources: betrup may receive data about you from identity verification service providers, payment processors (including JazzCash and Easypaisa gateway providers), fraud prevention services, and publicly available sources, for the purposes of KYC compliance, fraud prevention, and regulatory obligations.
betrup processes your personal data for the following purposes and on the following legal bases:
5.1 betrup does not sell your personal data to third parties. betrup shares your data only with trusted service providers and partners who support the operation of the betrup platform, under strict contractual data protection obligations.
5.2 Categories of third parties with whom betrup may share your data include:
5.3 betrup requires all third-party processors to maintain appropriate technical and organisational security measures for personal data and to process data only for the specific purposes for which it was shared.
6.1 betrup does not store full payment credentials on its own servers. Payment transactions are handled through encrypted payment gateways operated by certified payment processors. betrup retains only the transaction reference data necessary to maintain accurate account records.
6.2 For withdrawals via JazzCash or Easypaisa, betrup uses your registered Pakistani mobile number stored on your verified account to process the transaction. This number is not shared with parties other than the relevant payment processor for the specific withdrawal transaction.
6.3 All financial transaction records are retained by betrup in accordance with applicable AML and regulatory record-keeping obligations.
7.1 betrup uses cookies and similar tracking technologies on its platform. Cookies are small text files stored on your device that help betrup deliver a functional, secure, and personalised user experience.
7.2 betrup uses the following categories of cookies:
7.3 You may configure your browser to block or delete cookies, but doing so may impair your ability to use the betrup platform. betrup does not use third-party advertising cookies or share cookie data with advertising networks.
8.1 betrup retains your personal data for as long as necessary to fulfil the purposes described in this Privacy Policy, subject to the following considerations:
9.1 betrup implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include SSL/TLS encryption for all data in transit, encrypted storage for sensitive data at rest, access controls restricting data access to authorised personnel only, and regular security assessments.
9.2 You are responsible for maintaining the confidentiality of your betrup account credentials. betrup strongly recommends enabling two-factor authentication on your account. betrup staff will never ask you for your password.
9.3 In the event of a personal data breach that is likely to result in a high risk to your rights and freedoms, betrup will notify affected players without undue delay in accordance with applicable legal obligations.
Subject to applicable law and any overriding regulatory obligations, you have the following rights in relation to your personal data held by betrup:
To exercise any of these rights, contact betrup via live chat or email at [email protected]. betrup will respond to valid requests within 30 days. betrup may require identity verification before processing any data rights request.
11.1 betrup's services are strictly for persons aged 18 years and above. betrup does not knowingly collect personal data from individuals under the age of 18. If betrup becomes aware that personal data of a minor has been collected, it will delete such data immediately and close the relevant account.
11.2 Age verification is conducted as part of the betrup registration and KYC process. Players who are found to be under 18 will have their accounts closed and all funds returned to the payment method used for deposits.
The betrup platform does not contain links to third-party websites. Where betrup integrates third-party game software or payment services, those third parties operate under their own privacy policies and data processing terms. betrup is not responsible for the data practices of third-party service providers beyond the contractual obligations placed on them by betrup.
betrup reserves the right to update this Privacy Policy at any time. Material changes will be communicated to registered players via email notification or an on-platform notice prior to the effective date of the change. Your continued use of the betrup platform after the effective date of a revised Privacy Policy constitutes your acceptance of the updated terms.
If you have questions, concerns, or requests relating to this Privacy Policy or betrup's handling of your personal data, please contact us:
Email: [email protected]
Live Chat: Available 24/7 via your betrup account dashboard.
Do not include sensitive financial credentials or account passwords in any correspondence with betrup support. betrup staff will never request your password.
All data transmitted between your device and betrup is encrypted with industry-standard SSL/TLS protocols. Your personal and financial data is never sent in plain text.
betrup does not sell your personal data to third parties. Your information is used solely to operate your account and deliver betrup's services to you.
betrup does not store full payment credentials. JazzCash, Easypaisa, HBL, UBL, Meezan Bank, and Bank Alfalah transactions are handled via encrypted, certified payment gateways.
You have the right to access, correct, delete, and port your personal data held by betrup. Submit a request via live chat or email and we will respond within 30 days.
Two-factor authentication on your betrup account adds a critical extra layer of security — your Pakistani mobile number is used to confirm every login from an unrecognised device.
betrup uses only essential, analytics, and preference cookies — no third-party advertising trackers. Cookie data is never shared with ad networks or marketing platforms.
betrup handles your personal data with the same seriousness we apply to every aspect of the platform — cricket betting, live casino, slots, Dragon and Tiger, and VIP rewards. All in PKR. All secure. All transparent.
18+ only. Please gamble responsibly. Ensure online gambling is legal in your jurisdiction before registering.